Privacy Policy

Rachel Maree respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how Rachel Maree collects, uses, stores and manages personal information when you visit rachelmaree.com.au, contact Rachel, make an enquiry, book a session, or otherwise interact with the services offered through this website.

Who We Are

This website is operated by Rachel Maree, a Clinical & Folk Herbalist, Somatic Coach, Ceremonialist and Rites of Passage Guide based on Gumbaynggirr Country, Bellingen NSW, and offering selected services online.

For privacy enquiries, you can contact Rachel Maree at:

What Personal Information We Collect

Depending on how you interact with the website, we may collect personal information such as your name, email address, telephone number, booking details and information you choose to provide when making an enquiry.

If you contact Rachel in relation to a consultation or other personal service, you may also choose to provide information about your circumstances, wellbeing or health. Where this information is collected, it may constitute sensitive information under Australian privacy law and will be handled with appropriate care.

How We Collect Personal Information

Personal information may be collected directly from you when you submit an enquiry, contact Rachel, make a booking, or otherwise provide information through the website or related services.

The website may also collect limited technical information automatically when you visit, depending on the website, hosting, analytics or other services in use. The specific information collected depends on those services and their settings.

Why We Collect and Use Your Information

Personal information may be used to:

• respond to enquiries and communicate with you;
• arrange and manage bookings;
• provide services you request;
• communicate with you about appointments or services;
• maintain appropriate business and administrative records;
• improve the website, services and user experience; and
• meet legal or regulatory obligations where applicable.

How We Store and Protect Personal Information

Rachel Maree takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

Information may be stored electronically by Rachel Maree and by third-party service providers used to operate the website, communications, booking systems or other business functions. Access to personal information is limited to what is reasonably required for those purposes.

Sharing and Disclosure of Personal Information

Rachel Maree does not sell personal information.

Personal information may be disclosed where reasonably necessary to provide requested services, operate the website or business, communicate with you, process bookings, comply with legal obligations, or protect the rights and safety of Rachel Maree and others.

Overseas Disclosure

Some third-party providers used for website hosting, booking, communications, analytics or other business functions may store or process information outside Australia.

Where personal information is disclosed to overseas recipients, Rachel Maree will take reasonable steps to handle that information in accordance with applicable privacy obligations.

Access and Correction

You may request access to personal information Rachel Maree holds about you and ask for that information to be corrected if it is inaccurate, incomplete or out of date.

To make a request, contact:

Rachel Maree will respond to requests in accordance with applicable privacy requirements.

Privacy Complaints

If you believe your personal information has been handled inappropriately or that your privacy has been breached, please contact Rachel Maree first so the matter can be reviewed and addressed.

You can submit a privacy complaint by email:

Your complaint will be considered and responded to as appropriate.

If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner (OAIC) about your privacy concerns.

Cookies and Website Technology

This website may use cookies or similar technologies to support website functionality, understand how the website is used, or improve your experience.

The types of cookies or technologies used depend on the services and tools currently installed on the website. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

Third-Party Websites and Services

The website may contain links to third-party websites, booking services, social media platforms or other external services.

Rachel Maree is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, information-handling practices or applicable privacy requirements.

The updated version will be published on this page with the revised date.

Contact

For questions about this Privacy Policy or the way your personal information is handled, please contact: